My App Crashes or Freezes, what do I do?

Modified on Thu, Dec 4 at 4:05 PM


  • Restart the Intellect app.

  • Clear the app cache:

  • For iOS: Go to Settings → Intellect → 

  • For Android: Go to Settings → Apps → Intellect → Storage → Clear Cache.

  • If it still crashes, please check if you have the latest version, if not, please update. 

  • If the issue still persists, please email us at support@intellect.co , please include in your email if you already did the basic troubleshooting so we can assist you accordingly.

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