How can I access virtual Clinical Support?

Clinical Support

You can access Clinical Support, either by referral from your Coach, or if you would like to connect with a Clinical Provider directly.

On Web

1. On the Home tab, click on Find my clinician

2. Submit your consent and complete a questionnaire

3. Tap on Book session

4. Select your desired frequency, date, and time, then click Book sesion

5. You may chat with your clinician any time from the Home tab

6. At the time of your session, go to the Home tab and tap Join session

On App

1. Go to the Care Tab, select Clinical, and tap Connect with clinician

2. Tap I agree and complete a short questionnaire

3. If your organisation offers both in-person and virtual sessions, you will see both options. Select Online (Do note that this is only available to select organisations and select locations) 

4. Chat with your Clinician anytime on the Care tab. To book a video session, tap Book session

5. Select your desired frequency, date, and time, then tap Book session

6. At the time of your session, go to the Care tab and tap Join session