What to do if I run out of credits?

Modified on Tue, Aug 27, 2024 at 4:01 PM

Once the allocated credits have been fully utilised, you can request more coaching credits via the app by following the steps below or by reaching out to support@intellect.co.

  1. In the Care tab, click on Book a session

  2. Click on Request credits now then click Request credits 


We will review each request individually. Employees may be able pay-out-of-pocket if the additional credits are not covered and purchase additional coaching credits accordingly. 

*Note: Additional coverage may differ across organisations. To confirm, kindly reach out to your respective HRs.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article