How can I access in-person Clinical Support?

Clinical Support

You can access Clinical Support, either by referral from your Coach, or if you would like to connect with a Clinical Provider directly. In-person sessions are only available to select organisations at select locations. Users who have in-person sessions available will be able to view the option on the Intellect platform when booking a session. 

On App

1. Go to the Care Tab, select Clinical, and tap Connect with clinician

2. Tap I agree and complete a short questionnaire

3. If your organisation offers both in-person and virtual sessions, you will see both options. Select In-person (Do note that this is only available to select organisations and select locations). 

4. Fill up the form with the required details

5. Once the form is complete, you should receive the request sent confirmation. A Care Navigator will match you to a suitable clinician and book a session for you. Please note they may reach out to you over WhatsApp or email to coordinate certain details

6. Your session information will be available in the Care tab

7. At the time of the session, please be at the physical location to have your session