How to Join a Session on Intellect

You can join your Intellect session using either the Web App (on your computer) or the Mobile App (on your phone or tablet). Below are the step-by-step instructions for both platforms.

Joining a Session through the Web App

To access the Intellect platform from your laptop or desktop, use this link:
https://app.intellect.co/home

Instructions:

1. Open the Intellect web app and log in to your account.

2. Select the Care tab and click on Clinical.

3. Click Join Session at the time of your appointment to enter the virtual room.

   • Note: You may join as early as 5 minutes before the scheduled time.

Recommended Browsers:
For the best possible session quality, please use one of the following browsers:

• Google Chrome

• Mozilla Firefox

• Safari (for Mac users)

Joining a Session through the Mobile App

Instructions:

1. Open the Intellect mobile app and log in to your account.

2. Go to the Care tab.

3. Tap Join Session at the time of your appointment to enter the virtual room.

   • Note: You may join as early as 5 minutes before the scheduled time.

Tips for the Best Experience

• Ensure that you have a stable internet connection. Wi-Fi is recommended where possible.

• Close any other applications or browser tabs that may be using your microphone or camera.

• Use headphones for clearer audio and to minimize background noise.

Need Help?

If you encounter any issues while joining your session, please reach out to us at support@intellect.co with a screenshot of the error, and our team will be happy to assist you.