A feature/tool is not working on the Intellect app or website

Modified on Thu, Jul 10 at 4:13 PM

Applicable Platforms: Mobile App / Web App 


Overview:
If a feature like Guides, Calendar, or Toolkits isn’t working, it could be due to a temporary glitch or outdated software. Here's how you can troubleshoot.


What to Try:

  • Close and relaunch the app or refresh your browser

  • Clear your app/browser cache

  • Make sure you're on the latest version of your device's OS, browser, or the Intellect app

  • Try using another device or switch to a different internet connection

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