How do Coaching, Clinical Support, Crisis Helpline, and Holistic Support differ?

Modified on Mon, Sep 9, 2024 at 5:28 PM

Coaching at Intellect comprises 30 or 60-minute sessions with International Coaching Federation (ICF)-certified Coaches, Counsellors, and Psychologists, to help you better manage emotions and challenges, and work on personal and professional growth. Your Coach will use future-focused conversations and work with you to identify and set goals, find direction, and hold you accountable for growth. 

Some examples of areas you may work on with your coach include (but are not limited to):

  • Healthy relationships and setting boundaries

  • Workplace behaviour and communications

  • Stress management and resilience building

  • Emotional regulation and coping strategies

  • Self-esteem, acceptance, and confidence

  • Personal development and self-awareness


Clinical Support at Intellect, also known as therapy and counselling, comprises sessions up to 60 minutes with Clinical Psychologists & Counsellors who provide culturally-sensitive treatment on deeper-rooted challenges, alleviate feelings of distress, and resolve crises.

Your sessions are a safe space to understand the situation(s) you’re in, identify triggers, build coping skills, and achieve acceptance of a diverse range of emotions.

Some examples of areas you may work on with your therapist/counsellor include (but are not limited to):

  • Depression

  • Trauma

  • Anxiety issues

  • Eating disorders

  • Chronic insomnia

  • Grief and bereavement

Intellect’s Crisis Helpline is a dedicated 24/7 helpline where individuals in need can call in to seek immediate support and assistance. Trained professionals within the Crisis Helpline department offer empathetic listening, crisis intervention, and referrals to appropriate resources or services.

Users may access the Crisis Helpline directly from the Intellect platform

Holistic Support at Intellect comprises text-based messaging and virtual sessions with a physical, nutritional, and/or financial coach, and/ or access to a legal resource library.

Some examples of areas you may work on with your holistic coach include (but are not limited to):

  • Physical fitness

  • Mindful eating

  • Savings and emergency funds

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