https://intellect.freshdesk.com/support/home 2026-03-08T08:01:46+00:00 always 1.0 https://intellect.freshdesk.com/support/solutions 2026-03-08T08:01:46+00:00 always 0.8 https://intellect.freshdesk.com/support/solutions/73000213251 2026-03-08T08:01:46+00:00 always 0.8 https://intellect.freshdesk.com/support/solutions/folders/73000570616 2026-03-08T08:01:46+00:00 always 0.64 https://intellect.freshdesk.com/support/solutions/folders/73000570617 2026-03-08T08:01:46+00:00 always 0.64 https://intellect.freshdesk.com/support/solutions/folders/73000570618 2026-03-08T08:01:46+00:00 always 0.64 https://intellect.freshdesk.com/support/solutions/folders/73000570619 2026-03-08T08:01:46+00:00 always 0.64 https://intellect.freshdesk.com/support/solutions/folders/73000570620 2026-03-08T08:01:46+00:00 always 0.64 https://intellect.freshdesk.com/support/solutions/folders/73000570621 2026-03-08T08:01:46+00:00 always 0.64 https://intellect.freshdesk.com/support/solutions/folders/73000570622 2026-03-08T08:01:46+00:00 always 0.64 https://intellect.freshdesk.com/support/solutions/folders/73000570623 2026-03-08T08:01:46+00:00 always 0.64 https://intellect.freshdesk.com/support/solutions/folders/73000570624 2026-03-08T08:01:46+00:00 always 0.64 https://intellect.freshdesk.com/support/solutions/folders/73000570625 2026-03-08T08:01:46+00:00 always 0.64 https://intellect.freshdesk.com/support/solutions/folders/73000570626 2026-03-08T08:01:46+00:00 always 0.64 https://intellect.freshdesk.com/support/solutions/folders/73000570627 2026-03-08T08:01:46+00:00 always 0.64 https://intellect.freshdesk.com/support/solutions/folders/73000570628 2026-03-08T08:01:46+00:00 always 0.64 https://intellect.freshdesk.com/support/solutions/folders/73000570629 2026-03-08T08:01:46+00:00 always 0.64 https://intellect.freshdesk.com/support/solutions/folders/73000573629 2026-03-08T08:01:46+00:00 always 0.64 https://intellect.freshdesk.com/support/solutions/articles/73000639844-what-is-intellect- 2024-09-09T05:28:13-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639845-what-services-are-included-with-intellect- 2024-09-09T05:28:21-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639846-how-do-coaching-clinical-support-crisis-helpline-and-holistic-support-differ- 2024-09-09T05:28:30-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639847-what-are-the-qualifications-of-the-providers- 2024-09-09T05:28:37-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639848-how-can-i-get-access-to-intellect-web-or-how-can-i-log-in-to-an-existing-account-on-intellect-web- 2024-09-09T05:27:44-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639850-how-do-i-login-to-an-existing-account- 2024-09-09T05:29:31-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639851-what-is-the-duration-of-the-session- 2024-09-09T05:30:13-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639852-how-do-sessions-take-place-how-can-i-join-my-session- 2024-09-09T05:31:52-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639853-what-is-the-role-of-a-care-navigator- 2025-08-15T09:04:44-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639854-how-can-i-reach-out-to-intellect- 2024-08-27T03:32:10-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639855-how-can-i-edit-my-account-information- 2024-09-09T05:33:56-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639856-how-can-i-add-an-emergency-contact- 2024-09-09T05:34:50-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639857-how-do-i-turn-on-notifications- 2024-08-27T03:35:05-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639858-how-do-i-change-my-preferred-language- 2024-09-09T05:35:51-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639859-what-are-self-guided-tools- 2024-09-09T05:37:09-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639860-what-self-guided-tools-are-available-on-intellect-and-how-can-they-help-my-wellbeing- 2024-09-09T05:38:19-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639861-how-can-i-access-the-self-guided-tools- 2024-09-09T05:38:54-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639862-what-is-coaching- 2024-09-09T05:42:15-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639863-what-can-i-use-coaching-for- 2024-08-27T03:39:09-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639864-who-are-intellect-s-coaches- 2024-08-27T03:39:42-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639865-how-to-book-a-coaching-session- 2024-09-09T05:43:36-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639866-how-to-reschedule-a-coaching-session- 2024-09-09T05:44:06-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639867-are-there-coaches-who-speak-my-local-language- 2024-09-09T05:44:49-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639868-what-is-the-average-waiting-time-to-secure-a-coach- 2024-08-27T03:41:29-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639869-can-i-change-coaches- 2024-09-09T05:45:42-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639870-can-i-work-with-more-than-one-coach- 2024-08-27T03:42:32-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639871-what-if-i-am-unable-to-change-my-coach-counsellor- 2024-08-27T03:43:04-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639872-how-do-i-get-started-with-my-coaching-sessions- 2024-08-27T03:43:41-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639873-are-the-coaches-available-24-7- 2024-08-27T03:44:06-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639874-how-do-i-accept-the-session-booked-by-my-provider- 2024-08-27T03:44:33-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639875-when-are-the-earliest-and-latest-slots-that-i-can-book-my-sessions-for- 2024-08-27T03:45:28-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639876-when-is-the-earliest-that-i-can-enter-my-session- 2024-08-27T03:45:56-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639877-how-do-i-enter-my-session- 2024-08-27T03:46:24-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639878-what-is-clinical-support- 2024-09-09T05:46:55-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639879-how-can-i-access-virtual-clinical-support- 2024-09-09T05:49:22-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639880-what-is-the-difference-between-coaching-and-clinical- 2024-09-09T05:51:09-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639881-what-is-crisis-helpline- 2024-08-27T03:56:19-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639882-how-can-i-access-the-crisis-helpline- 2024-09-09T05:51:57-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639883-is-there-a-limit-to-the-crisis-helpline- 2024-08-27T03:57:12-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639884-what-are-holistic-sessions- 2024-08-27T03:57:58-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639885-what-do-holistic-coaches-offer- 2024-08-27T03:58:34-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639886-how-can-i-access-holistic-consultations- 2024-09-09T05:55:06-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639887-when-are-credits-consumed- 2024-08-27T04:00:20-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639888-how-can-i-check-how-many-credits-are-remaining- 2024-08-27T04:00:47-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639889-what-to-do-if-i-run-out-of-credits- 2024-08-27T04:01:15-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639890-can-i-see-more-than-one-coach-counsellor-at-the-same-time- 2024-08-27T04:01:41-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639891-how-is-an-issue-defined- 2024-09-09T05:56:55-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639892-how-can-my-dependents-access-intellect-s-services- 2024-08-27T04:02:56-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639893-who-is-an-eligible-dependent- 2024-08-27T04:03:23-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639894-what-if-my-dependent-is-a-minor- 2024-08-27T04:03:47-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639895-how-many-dependents-can-i-add- 2024-08-27T04:04:16-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639896-how-do-i-request-for-a-face-to-face-f2f-session-with-intellect- 2024-08-27T04:04:59-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639897-what-is-post-employment-support- 2024-09-09T05:58:46-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639898-is-post-employment-support-covered-by-my-employer- 2024-08-27T04:06:17-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639899-how-long-is-post-employment-support-valid-for- 2024-08-27T04:06:39-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639900-what-services-are-included-in-post-employment-support- 2024-08-27T04:07:04-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639901-how-can-i-access-post-employment-support- 2024-08-27T04:07:28-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639902--how-can-i-reset-my-password- 2025-11-27T03:56:21-05:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639903-how-do-i-enable-microphone-and-camera-access-to-the-intellect-app- 2024-08-27T04:08:47-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639906-what-is-the-encryption-key-feature- 2024-08-27T04:10:15-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639907-how-to-store-the-encryption-key- 2024-08-27T04:10:46-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639908-what-happens-if-i-lose-my-encryption-key- 2024-08-27T04:11:11-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639909-how-does-intellect-approach-data-privacy- 2024-09-09T06:00:02-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639910-what-data-do-we-store- 2024-08-27T04:12:29-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639911-what-data-can-my-employer-see- 2024-08-27T04:12:55-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639912-what-happens-to-my-account-when-i-leave-the-company- 2024-09-09T06:01:30-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000639913-i-signed-up-with-my-personal-email-and-not-my-work-email-what-do-i-do- 2024-08-27T04:15:30-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000640711-how-can-i-get-access-to-intellect-app-or-how-can-i-log-in-to-an-existing-account-on-intellect-app- 2024-12-12T22:25:54-05:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000640712-how-can-i-take-the-personal-insights-quiz- 2024-09-09T05:39:47-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000640713-how-can-i-view-my-results-of-the-personal-insights-quiz- 2024-09-09T05:40:52-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000640714-how-can-i-access-in-person-clinical-support- 2024-09-09T05:50:19-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000653748-how-to-confirm-a-session- 2025-05-16T08:46:24-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000654355-what-is-intellect-scribe- 2025-06-12T23:15:32-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000654356-why-does-my-provider-want-to-record-the-session- 2025-06-12T23:15:48-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000654362-is-my-session-automatically-recorded- 2025-06-12T23:16:33-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000654363-how-do-i-give-consent- 2025-06-12T23:17:00-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000654364-can-i-change-or-withdraw-my-consent- 2025-06-12T23:17:24-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000654365-who-can-access-my-recordings- 2025-06-12T23:15:06-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000654366-what-if-i-change-my-mind-during-or-after-a-session- 2025-06-12T23:17:51-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000654367-what-if-i-want-to-delete-the-session-recording- 2025-06-12T23:18:19-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000654368-is-my-data-safe- 2025-06-12T23:18:34-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000656905-how-to-troubleshoot-issues-with-signing-in-to-your-account 2025-07-10T04:17:09-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000656906-what-to-do-if-you-didn-t-receive-your-magic-code 2025-07-10T04:12:48-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000656907-a-feature-tool-is-not-working-on-the-intellect-app-or-website 2025-07-10T04:13:58-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000656908-fixing-audio-or-camera-issues-during-a-session 2025-07-10T04:14:38-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000656909-dealing-with-connectivity-issues-or-packet-loss 2025-07-10T04:14:57-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000656910-why-does-the-session-room-still-show-as-active- 2025-07-10T04:12:08-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000658702-how-to-reschedule-or-cancel-a-session 2025-08-15T08:18:05-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000658704-cancellation-policy 2025-08-15T08:41:42-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000659125-how-to-join-a-session-on-intellect 2025-08-27T01:26:35-04:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000661546-can-i-request-a-credit-refund- 2025-12-04T03:10:27-05:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000661547-how-can-i-cancel-my-premium-account-and-request-a-refund- 2025-12-04T03:10:00-05:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000661548-i-want-to-send-a-message-to-my-provider-can-you-help-me- 2025-12-04T03:09:23-05:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000661549-i-am-a-third-party-individual-organization-who-would-like-to-seek-partnership-with-intellect- 2025-12-04T03:08:42-05:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000661550-i-would-like-to-leave-a-comment-or-review-about-intellect-and-or-their-associates- 2025-12-04T03:07:23-05:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000661551-i-am-unable-to-login-the-app-is-asking-for-a-multi-factor-authentication-mfa-what-do-i-do- 2025-12-04T03:06:32-05:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000661552-i-am-having-a-session-connection-issue-what-should-i-do- 2025-12-04T03:06:02-05:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000661553-my-app-crashes-or-freezes-what-do-i-do- 2025-12-04T03:05:39-05:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000661554-what-do-i-need-to-do-to-report-a-technical-issue-that-is-not-listed-here- 2025-12-04T03:04:53-05:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000663061-how-do-i-delete-my-account- 2025-11-24T00:32:27-05:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000663174-troubleshooting-login-password-issues 2025-11-27T04:05:13-05:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000663176-troubleshooting-sso-login-issues 2025-11-27T06:13:36-05:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000663180-how-to-access-your-intellect-account-using-single-sign-on-sso- 2025-11-27T08:45:02-05:00 always 0.512 https://intellect.freshdesk.com/support/solutions/articles/73000666063-changing-your-coach-clinician 2026-03-06T02:46:19-05:00 always 0.512